You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations
Job Summary
You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
Provide Level 2/3 support across a portfolio of enterprise applications, ensuring performance, reliability, and availability against agreed service levels.
Service Stream is an equal opportunity ASX‑listed business that develops and operates Australia’s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.
Matching Summary
You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
Skills & Requirements
Must-have
Level 2/3 support enterprise applications
Incident resolution and root cause analysis
ServiceNow administration and ITSM processes
Application health monitoring and risk identification
Integration support including MID Server
Nice-to-have
Collaborative team environment
Continuous improvement mindset
Agile methodologies exposure
Key Requirements
Australian Citizen
Proven enterprise application support experience
Strong ITIL processes understanding
Hands-on ServiceNow administration experience
Degree in Information Systems, Computer Science, or equivalent experience