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Glean is seeking an AI Success Manager to lead customer engagements and ensure successful implementations of their Work AI platform. The ideal candidate will have experience in technical deployment and project management, with a strong understanding of software development practices.
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Job Summary
Glean is a Work AI platform that helps enterprises find, use, and act on knowledge through intelligent search and AI agents.
The role involves leading end-to-end customer deployments from kickoff to renewal while ensuring measurable business outcomes.
Candidates must possess strong technical deployment experience and hold a cloud certification from AWS, Azure, or Google Cloud.
Matching Summary
Match Score: 75
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Glean is seeking an AI Success Manager to lead customer engagements and ensure successful implementations of their Work AI platform. The ideal candidate will have experience in technical deployment and project management, with a strong understanding of software development practices.
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Skills & Requirements
Must-have
Technical deployment management
SaaS product implementation
Enterprise client engagement
SSO and connector setup
Joint success plan execution
Nice-to-have
Agile and DevOps methodologies
Process documentation expertise
Strategic consultative approach
Cross-functional collaboration skills
Continuous improvement mindset
Key Requirements
3+ years in technical deployment or implementation management
AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals, or Google Cloud Digital Leader certification
Experience with software development life cycles including Agile and DevOps