Ai Success Manager, West

Glean

Mountain View, CA, United States
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Technical deployment management
Saas product implementation
Enterprise client engagement
** Glean is seeking an AI Success Manager to lead customer engagements and ensure successful implementations of their Work AI platform. The ideal candidate will have experience in technical deployment and project management, with a strong understanding of software development practices. **

Job Summary

  • Glean is a Work AI platform that helps enterprises find, use, and act on knowledge through intelligent search and AI agents.
  • The role involves leading end-to-end customer deployments from kickoff to renewal while ensuring measurable business outcomes.
  • Candidates must possess strong technical deployment experience and hold a cloud certification from AWS, Azure, or Google Cloud.

Matching Summary

Match Score: 75

** Glean is seeking an AI Success Manager to lead customer engagements and ensure successful implementations of their Work AI platform. The ideal candidate will have experience in technical deployment and project management, with a strong understanding of software development practices. **

Skills & Requirements

Must-have

  • Technical deployment management
  • SaaS product implementation
  • Enterprise client engagement
  • SSO and connector setup
  • Joint success plan execution

Nice-to-have

  • Agile and DevOps methodologies
  • Process documentation expertise
  • Strategic consultative approach
  • Cross-functional collaboration skills
  • Continuous improvement mindset

Key Requirements

  • 3+ years in technical deployment or implementation management
  • AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals, or Google Cloud Digital Leader certification
  • Experience with software development life cycles including Agile and DevOps

Work Rights

Not specified

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