Product Specialist

CAE Australia

Multiple Locations
Second level support for global customers
Crew manager product solutions support
Application, environment, database, networking troubleshooting
CAE is a high technology company providing solutions to make the world a safer place, with its flight services business delivering software solutions to over 150 airline customers

Job Summary

  • CAE is a high technology company providing solutions to make the world a safer place, with its flight services business delivering software solutions to over 150 airline customers.
  • The role involves acting as Second Level support for Global customers, analyzing, replicating, and resolving complex problems across multiple layers of the system.
  • CAE offers meaningful work that drives professional development, the ability to grow within the technology industry, and a collaborative, high-performance team environment.

Matching Summary

CAE is a high technology company providing solutions to make the world a safer place, with its flight services business delivering software solutions to over 150 airline customers.

Skills & Requirements

Must-have

  • Second Level Support for Global Customers
  • Crew Manager product solutions support
  • Application, environment, database, networking troubleshooting
  • PL/SQL, Oracle, RDBMS Scripting
  • UNIX shell script knowledge
  • Airline/Crew Management background

Nice-to-have

  • Analytical and troubleshooting mindset
  • Collaborative environment
  • High-performance team
  • AWS familiarity

Key Requirements

  • Bachelor’s degree or above
  • 3-5 years previous Customer Support experience
  • Windows/Unix(Solaris) usage familiarity desired
  • Knowledge in LINUX Operation system
  • Knowledge in Windows operation system
  • C++ and JAVA coding background desired
  • Excellent communication skills in English
  • Organized, able to multi-task, and prioritize workload

Work Rights

Not specified

Tailored Resume

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