You will own operational performance of sellers / vendors on marketplace, influence FC Ops processes and work with various stakeholders to protect vendor & customer experience
Job Summary
You will own operational performance of sellers / vendors on marketplace, influence FC Ops processes and work with various stakeholders to protect vendor & customer experience.
You will be in-charge of driving system/process improvements working with Seller ISMs, SC Ops teams, vendor operations, and delivering on key operation programs which makes the Amazon India business sustainable and profitable in the long term.
The ideal candidate will have the ability to work closely with all the category leaders, planning and forecasting managers, operations team, and technology teams to develop strategy, dashboards, and modes of execution to solve complex inbound operation problems.
Matching Summary
You will own operational performance of sellers / vendors on marketplace, influence FC Ops processes and work with various stakeholders to protect vendor & customer experience.
Skills & Requirements
Must-have
Drive innovation and set up processes
Own operational performance of sellers
Influence FC Ops processes
Work with cross-functional teams
Develop strategy and dashboards
Retrieve and analyze data using Excel, SQL
Nice-to-have
Dynamic and organized
Self-starting and motivated
Strong analytical skills
Excellent communicators
Strong influencers
Curious and highly motivated
Key Requirements
Experience in operational and supply chain excellence
Experience in marketplace business models
Experience in creating and reviewing business cases