Success Guide/senior Success Guide - Core Clouds (sales, Service, Experience)

Salesforce Sites

Base: $99,400 - $150,300 annually; bonus/equity: c...
Not specified
Sales cloud, service cloud, experience cloud
Gather, analyze, translate business requirements
Deliver org health assessments
Salesforce is seeking a Senior Success Guide for their Core Clouds team, responsible for driving customer adoption of Sales, Service, and Experience Clouds through consultative engagement and technical expertise. The ideal candidate will have a strong background in the Salesforce ecosystem, specifically with experience in developing and implementing solutions aligned with customer needs

Job Summary

  • As a Senior Success Guide, you'll play a critical role in customer success by blending deep product knowledge, hands-on solutioning, and consultative engagement to accelerate customer adoption and outcomes across Sales Cloud, Service Cloud, and Experience Cloud.
  • You will partner with customers to understand their business needs, align them with Salesforce capabilities, and co-create solutions that drive measurable impact.
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Success Guide for their Core Clouds team, responsible for driving customer adoption of Sales, Service, and Experience Clouds through consultative engagement and technical expertise. The ideal candidate will have a strong background in the Salesforce ecosystem, specifically with experience in developing and implementing solutions aligned with customer needs.

Salary

Base: $99,400 - $150,300 annually; Bonus/Equity: company bonus, incentive for sales roles, equity; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Sales Cloud, Service Cloud, Experience Cloud
  • Gather, analyze, translate business requirements
  • Deliver org health assessments
  • Deliver advanced security assessments
  • Collaborate with architects and developers
  • Build and co-develop solution components
  • Provide product education and technical advice

Nice-to-have

  • Passionate about bettering business and the world
  • Trailblazers who drive innovation
  • Consultative and customer-focused approach
  • Ability to prioritize and perform under pressure
  • Stay current with Salesforce innovations

Key Requirements

  • Minimum 3-5 years of experience in Salesforce ecosystem
  • Salesforce Certified Administrator required
  • Experience developing custom solutions in Salesforce Lightning
  • Proficient in front-end technologies like HTML, JavaScript, and CSS
  • Familiar with data integration tools and integrating Salesforce
  • Experience with platform authentication patterns and security capabilities
  • Expertise in Salesforce Flows, Process Builder, and automation tools

Work Rights

Not specified

Tailored Resume

Cover Letter