Communications Platform Manager

JLL UK

Chicago, IL, United States
Base: 92,000.00 – 100,000.00 usd py; bonus/equity:...
Onsite
Manage poppulo email platform
Manage sharepoint intranet (connect)
Manage viva engage
This dynamic role blends technical expertise with editorial flair, using data insights and creativity to create meaningful connections across our organization while ensuring every colleague feels informed, valued, and part of One JLL

Job Summary

  • This dynamic role blends technical expertise with editorial flair, using data insights and creativity to create meaningful connections across our organization while ensuring every colleague feels informed, valued, and part of One JLL.
  • Manage and optimize JLL's key communication platforms including Poppulo email platform, SharePoint intranet (Connect), Viva Engage, and future digital channels to create seamless, personalized experiences for colleagues worldwide.
  • JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

This dynamic role blends technical expertise with editorial flair, using data insights and creativity to create meaningful connections across our organization while ensuring every colleague feels informed, valued, and part of One JLL.

Salary

Base: 92,000.00 – 100,000.00 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Manage Poppulo email platform
  • Manage SharePoint intranet (Connect)
  • Manage Viva Engage
  • Manage digital screens and ambient channels
  • Analyze engagement metrics and usage patterns
  • Utilize Power BI and tyGraph analytics

Nice-to-have

  • Data-driven and analytical mindset
  • Technical proficiency with editorial sensibility
  • Natural stakeholder relationship builder
  • Excellent problem-solver with troubleshooting skills
  • Understanding of digital engagement trends
  • Commitment to inclusive communication experiences

Key Requirements

  • 5+ years professional experience in digital communications
  • 3+ years hands-on SharePoint 365 experience
  • Proven experience with Poppulo or equivalent enterprise email platforms
  • Proficiency with analytics tools (Power BI, tyGraph, Google Analytics)
  • Bachelor's degree in Communications, Digital Marketing, IT, or related field
  • Authorized to work in the United States without sponsorship

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter