Customer Service Agents - Inglés - Qro

Concentrix

Mexico City, Mexico
Intermediate - advanced english level
Strong computer navigation skills
Ability to communicate effectively
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Concentrix offers endless career opportunities, clear paths for career development, competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
  • The company culture emphasizes doing right by people, treating customers and staff with care and respect, and spreading positivity through compassionate customer interactions and genuine problem solving.

Matching Summary

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Intermediate - Advanced English level
  • Strong computer navigation skills
  • Ability to communicate effectively
  • Reliable with strong attention to detail
  • Multitasking and adapt to change

Nice-to-have

  • Passion for doing good for other people
  • Compassionate customer interactions
  • Human touch problem solving
  • Positive difference in people's day

Key Requirements

  • High School diploma or equivalent
  • 6 months minimum call center experience
  • Shift rotation capability

Work Rights

Not specified

Tailored Resume

Cover Letter