Business Process Expert Instrument Service (x|f|m) (focus: Spare Parts Supply For Field Technicians)

Sartorius Stedim Biotech GmbH

Göttingen, Germany
Attractive compensation; vacation + holiday bonuse...
Hybrid
Sap s/4hana cs sd mm modules
Field service management system experience
End-to-end service process design
You will act as the key link between Service Operations and IT, driving seamless, scalable, and customer-centric service processes across an integrated system landscape

Job Summary

  • You will act as the key link between Service Operations and IT, driving seamless, scalable, and customer-centric service processes across an integrated system landscape.
  • The role involves designing, optimizing, and harmonizing end-to-end service processes with a specific focus on spare parts supply for field engineers.
  • As part of a growing global life science company, you will enjoy benefits including 30 vacation days, pension benefits, and comprehensive onboarding programs.

Matching Summary

You will act as the key link between Service Operations and IT, driving seamless, scalable, and customer-centric service processes across an integrated system landscape.

Salary

Attractive compensation; Vacation and holiday bonuses including pension benefits; 35 hr. week, 30 vacation days

Skills & Requirements

Must-have

  • SAP S/4HANA CS SD MM modules
  • Field Service Management system experience
  • End-to-end service process design
  • Interface between operations and IT

Nice-to-have

  • Experience with Salesforce
  • Service1 software knowledge
  • German language skills
  • Intercultural competence
  • Willingness to travel internationally

Key Requirements

  • University degree in economics or engineering
  • Professional experience in service operations or business process management
  • Hands-on experience with SAP S/4HANA
  • Very good written and spoken English skills

Work Rights

Not specified

Tailored Resume

Cover Letter