Samtec, Inc Careers - Help Desk Technician

Samtec, Inc.

Pulau Pinang, Malaysia
Remote
Daily mis department operations
Phone system support
Global user ticket entry
Assist in daily operations of the MIS department, including problem determination, evaluation, and corrections

Job Summary

  • Assist in daily operations of the MIS department, including problem determination, evaluation, and corrections.
  • Provide User Desktop Support for Costa Rica and remote support for Satellite locations across multiple continents.
  • Responsible for procurement functions and relationships pertaining to necessary hardware and software.

Matching Summary

Assist in daily operations of the MIS department, including problem determination, evaluation, and corrections.

Skills & Requirements

Must-have

  • Daily MIS department operations
  • Phone system support
  • Global User Ticket Entry
  • User Desktop Support
  • Remote support for Satellite locations

Nice-to-have

  • Manufacturing experience preferred
  • Problem determination and evaluation

Key Requirements

  • 2 – 5 Years’ Experience in MIS Support
  • Experience in PC Software based IS environment
  • Bachelor’s Degree in Computer Science or equivalent
  • Able to lift up to 50 pounds
  • Able to sit/stand for 90 consecutive minutes

Work Rights

Not specified

Tailored Resume

Cover Letter