Customer Service Specialist

Onebie

Customer order execution
Demand planning
Inventory administration
Coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction investigations

Job Summary

  • Coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction investigations.
  • Responsible for creating and expediting sales orders, coordinating the Master Demand Plan, and reconciling inventory forecasts with plant capacity.
  • Maintains communication channels to ensure appropriate customer activity awareness and coordinates the shipment of finished goods to customers.

Matching Summary

Coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction investigations.

Skills & Requirements

Must-have

  • Customer Order Execution
  • Demand Planning
  • Inventory Administration
  • Price List Maintenance
  • Customer Communication

Nice-to-have

  • Respectful Interaction
  • Open and Honest Communication
  • Teamwork
  • Proactive Approach

Key Requirements

  • 2-5 years of customer service/manufacturing experience
  • Data analysis, sales, and forecast experience
  • Advanced English proficiency
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter