Order Management (om) Team Manager

NXP Semiconductors

Kuala Lumpur, Malaysia
Order processing and fulfillment
Process engineering and automation
Lean six sigma methodologies
Lead a high-performing team responsible for accurate order processing, fulfillment execution, and operational efficiency

Job Summary

  • Lead a high-performing team responsible for accurate order processing, fulfillment execution, and operational efficiency.
  • Drive system and workflow automation, eliminating manual effort and improving speed and accuracy through data-driven, Lean Six Sigma–based methodologies.
  • Track core KPIs including order accuracy, cycle time, backlog, SLA performance, and automation impact, delivering insights and recommendations to leadership.

Matching Summary

Lead a high-performing team responsible for accurate order processing, fulfillment execution, and operational efficiency.

Skills & Requirements

Must-have

  • Order processing and fulfillment
  • Process engineering and automation
  • Lean Six Sigma methodologies
  • ERP and CRM system knowledge
  • Data analysis with Excel
  • Fluent Mandarin and English

Nice-to-have

  • Continuous improvement passion
  • Cross-functional collaboration
  • Fast-paced environment adaptability

Key Requirements

  • 5+ years in Order Management, Sales Operations, Supply Chain
  • 2+ years people management experience
  • Bachelor's degree or equivalent experience
  • Lean Six Sigma Yellow Belt or higher preferred
  • Six Sigma Green Belt preferred

Work Rights

Not specified

Tailored Resume

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