Product Financial Support Specialist

Oakbrook Center

Cleveland, OH, US
Base: $57,900 - $81,165 annually; bonus/equity: no...
Hybrid
3-4 years product support experience
Financial workflow troubleshooting
Ticketing system proficiency

Salary

Base: $57,900 - $81,165 annually; Bonus/Equity: Not specified; Benefits: Full benefits package, generous PTO, 401(k) match

Skills & Requirements

Must-have

  • 3-4 years product support experience
  • Financial workflow troubleshooting
  • Ticketing system proficiency
  • Bachelor degree required
  • SaaS or enterprise product exposure

Nice-to-have

  • Yardi Site Support experience
  • Salesforce platform knowledge
  • MRI software familiarity
  • Strong analytical skills preferred
  • Property management tech background

Key Requirements

  • Undergraduate Bachelor Degree
  • 3-4 years product support experience
  • Experience with financial workflows
  • Proficiency with Zendesk Jira ServiceNow
  • Hybrid work availability (4 days/week)

Work Rights

Not specified

Tailored Resume

Cover Letter