Customer Cares Representative

Doral Acura

Medford, OR, US
Base: $19.25-28.85ph; target: $20-23ph starting; b...
On-site
1+ years customer-facing experience
Microsoft office proficiency
Strong attention to detail
Doral Acura is seeking a Customer Cares Representative to enhance customer experiences by acting as a liaison between customers and dealerships. The ideal candidate will possess strong communication and organizational skills, with at least one year of experience in a customer-facing role

Job Summary

  • Serve as the key liaison between customers and dealership teams to resolve concerns efficiently and professionally.
  • Track, trend, and document customer concerns using Salesforce to identify patterns and opportunities for improvement.
  • Receive a comprehensive benefits package including medical, dental, vision, 401(k), and vehicle purchase discounts.

Matching Summary

Match Score: 85

Doral Acura is seeking a Customer Cares Representative to enhance customer experiences by acting as a liaison between customers and dealerships. The ideal candidate will possess strong communication and organizational skills, with at least one year of experience in a customer-facing role.

Salary

Base: $19.25-28.85/hr; Target: $20-23/hr starting; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • 1+ years customer-facing experience
  • Microsoft Office proficiency
  • Strong attention to detail

Nice-to-have

  • Critical thinking skills
  • De-escalation abilities
  • Solution-oriented mindset

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

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