Consumer Investments Account Maintenance Generalist - Fort Worth, Tx

Bank of America Merrill Lynch

Fort Worth, TX, US
Not specified; not specified; competitive benefits...
Strong organizational and time management skills
Attention to detail and follow through on assignments
Ability to multi-task and independently prioritize workload
The role involves providing timely resolution on routine service inquiries and processing incoming documents related to client accounts

Job Summary

  • The role involves providing timely resolution on routine service inquiries and processing incoming documents related to client accounts.
  • Employees will work in a high-paced production environment with metrics focused on quality control and productivity.
  • Bank of America offers competitive benefits supporting physical, emotional, and financial well-being along with career advancement opportunities.

Matching Summary

The role involves providing timely resolution on routine service inquiries and processing incoming documents related to client accounts.

Salary

Not specified; Not specified; Competitive benefits offered

Skills & Requirements

Must-have

  • Strong organizational and time management skills
  • Attention to detail and follow through on assignments
  • Ability to multi-task and independently prioritize workload
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills

Nice-to-have

  • Customer service and call center experience preferred
  • Knowledge of Merrill systems products and applications
  • Cultural awareness and integrity demonstration
  • Ability to work as part of a team
  • Opportunity to become a certified trainer mentor

Key Requirements

  • Must provide high quality client centric customer service
  • Process documents according to established policies and procedures
  • Work in a high paced production environment meeting metrics

Work Rights

Not specified

Tailored Resume

Cover Letter