Service Associate

EōS Fitness

Los Angeles, California, United States
On-site
Greet members and guests professionally
Process payments for memberships and retail
Maintain clean front desk and facility areas
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming experience

Job Summary

  • The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming experience.
  • Service Associates act as the best source of information for members while ensuring the front desk area remains organized and stocked.
  • Employees must be flexible and adaptive to evolving needs while following safety protocols to ensure the well-being of all staff and members.

Matching Summary

The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming experience.

Skills & Requirements

Must-have

  • Greet members and guests professionally
  • Process payments for memberships and retail
  • Maintain clean front desk and facility areas
  • Handle member inquiries and complaints promptly
  • Operate gym management software systems

Nice-to-have

  • Previous experience in fitness industry
  • Strong interpersonal and multitasking skills
  • Embraces company core values of optimism
  • Flexible availability for evenings and weekends

Key Requirements

  • CPR certification required within 30 days of hire
  • Must attend all mandatory company trainings within 30 days
  • Ability to lift more than 40 lbs routinely
  • Previous experience in customer service or front desk role

Work Rights

Not specified

Tailored Resume

Cover Letter