Competitive compensation + benefits; not specified...
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Java, jee, c#, .net development experience
Oracle and microsoft sql server database skills
2nd or 3rd line software support experience
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Dematic is seeking a Customer Software Support Engineer to provide exceptional remote support as part of their Software Customer Service team in Cernusco sul Naviglio, Italy. The role involves troubleshooting software issues, coordinating service tasks, and performing software upgrades while engaging in on-site assignments up to 30% of the time.
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Job Summary
This role serves as the vital link between customers and technical experts, providing exceptional remote support via phone and desktop connections.
The position involves troubleshooting Java, JEE, and C# code while coordinating service tasks and performing proactive maintenance of current installations.
Candidates will benefit from global opportunities and career development within a leading supplier of integrated automated technology and services.
Matching Summary
Match Score: 75
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Dematic is seeking a Customer Software Support Engineer to provide exceptional remote support as part of their Software Customer Service team in Cernusco sul Naviglio, Italy. The role involves troubleshooting software issues, coordinating service tasks, and performing software upgrades while engaging in on-site assignments up to 30% of the time.
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Salary
Competitive Compensation and Benefits; Not specified; Global Opportunities
Skills & Requirements
Must-have
Java, JEE, C#, .Net development experience
Oracle and Microsoft SQL Server database skills
2nd or 3rd line software support experience
Windows Server administration knowledge
Git version control proficiency
Full working proficiency in Italian and English
Nice-to-have
Knowledge of warehouse automation systems
Experience with intra-logistics field
Valid driving license required
Willingness for on-site assignments up to 30%
Availability for 24/7 on-call support rotations
Key Requirements
Degree in ICT, Electro-mechanics, Automation or related discipline
Hands-on experience in software lifecycle management