Customer Success Manager, Corporate

Alphasense

Remote, United States
Base: $80,000 - $95,000 usd; bonus/equity: perform...
Remote
2-4 years customer success experience
Saas client-facing role background
Strong data-driven decision making
AlphaSense is seeking a Customer Success Manager for their Corporate division, focusing on driving product adoption and ensuring clients achieve measurable outcomes from their investment in AlphaSense's AI-driven market intelligence platform. The role involves client engagement, onboarding, and collaboration with cross-functional teams to enhance customer satisfaction

Job Summary

  • AlphaSense empowers professionals to make smarter decisions through AI-driven market intelligence trusted by over 6,000 enterprise customers.
  • The Customer Success Manager partners with Account Managers to optimize the customer journey by focusing on strong product adoption and engagement across diverse verticals.
  • Candidates will act as the voice of the customer internally, collaborating with Sales, Support, and Product teams to shape priorities and guide strategy.

Matching Summary

Match Score: 85

AlphaSense is seeking a Customer Success Manager for their Corporate division, focusing on driving product adoption and ensuring clients achieve measurable outcomes from their investment in AlphaSense's AI-driven market intelligence platform. The role involves client engagement, onboarding, and collaboration with cross-functional teams to enhance customer satisfaction.

Salary

Base: $80,000 - $95,000 USD; Bonus/Equity: Performance-based bonus and equity offered; Benefits: Generous benefits program included

Skills & Requirements

Must-have

  • 2-4 years customer success experience
  • SaaS client-facing role background
  • Strong data-driven decision making
  • Cross-functional collaboration skills

Nice-to-have

  • Financial services industry experience
  • Consultative professional mindset
  • Proactive curiosity in fast-paced environments

Key Requirements

  • 2–4+ years in Customer Success or Account Management
  • Client-facing SaaS role experience required
  • Demonstrable track record of cross-functional collaboration

Work Rights

Not specified

Tailored Resume

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