Training Product Support Engineer

Airbus India Private Limited

Bangalore Area, India
Customer handling skills
Learning management system administration
Good understanding of xml and html
The role involves troubleshooting incidents and ensuring seamless support for worldwide customers

Job Summary

  • The role involves troubleshooting incidents and ensuring seamless support for worldwide customers.
  • You will assist in content writing and preparing documents for deliverables.
  • A proactive customer-centric approach is essential to minimize delays in resolving requests.

Matching Summary

The role involves troubleshooting incidents and ensuring seamless support for worldwide customers.

Skills & Requirements

Must-have

  • Customer handling skills
  • Learning Management System administration
  • Good understanding of XML and HTML

Nice-to-have

  • Team player with a CAN DO attitude
  • Adaptability to work flexible shifts
  • Experience in understanding OEM processes

Key Requirements

  • Bachelor’s degree in Computer Science / Aerospace / Engineering
  • Minimum 5-6 years in technical support environment
  • Basic/advanced knowledge on online learning formats

Work Rights

Not specified

Tailored Resume

Cover Letter