Telephonic Critical Support Nurse (rn), Day Shift - Accredo - Remote

Accredo

United States Work At Home, United States
Base: 33 - 56 usd / hourly; bonus/equity: annual b...
24/7 clinical call center
Triage incoming calls
Address life-threatening interruptions
The Telephonic Critical Support Nurse supports a busy 24/7 clinical call center, responding to a wide variety of incoming calls from patients, clinicians, referral sources, and hospitals

Job Summary

  • The Telephonic Critical Support Nurse supports a busy 24/7 clinical call center, responding to a wide variety of incoming calls from patients, clinicians, referral sources, and hospitals.
  • Key Responsibilities include Triage incoming calls, Intervene to address life-threatening medication interruptions, and Guide patients, caregivers, and clinicians through assessment of potential disruptions in medication administration.
  • The Cigna Group offers a comprehensive range of benefits, including medical, vision, dental, well-being programs, 401(k), company-paid life insurance, tuition reimbursement, and a minimum of 18 days of paid time off per year.

Matching Summary

The Telephonic Critical Support Nurse supports a busy 24/7 clinical call center, responding to a wide variety of incoming calls from patients, clinicians, referral sources, and hospitals.

Salary

Base: 33 - 56 USD / hourly; Bonus/Equity: annual bonus plan; Benefits: medical, vision, dental, well-being programs, 401(k), life insurance, tuition reimbursement, 18+ PTO days, paid holidays

Skills & Requirements

Must-have

  • 24/7 clinical call center
  • Triage incoming calls
  • Address life-threatening interruptions
  • Troubleshoot infusion devices
  • Coordinate communication
  • Electronic chart documentation

Nice-to-have

  • Strong customer service focus
  • Develop cross-section networks
  • Identify trends and needs

Key Requirements

  • Registered Nurse (RN)
  • Multistate license
  • Compact license required
  • Minimum 5 years RN experience
  • Critical care or home infusion experience
  • Proficiency with Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter