Customer Service Representative

Air Products

Singapore, Singapore
Manage orders for bulk & pgg customers
Handle telephone calls and email enquiries
Monitor empty return from pgg customers
The role involves managing order administration for Bulk & PGG customers across Singapore, Indonesia, and Malaysia

Job Summary

  • The role involves managing order administration for Bulk & PGG customers across Singapore, Indonesia, and Malaysia.
  • Candidates must ensure efficient management of empty returns and handle monthly fix rental charges for selected dealers.
  • The company prioritizes safety, diversity, and inclusion while delivering clean energy solutions globally.

Matching Summary

The role involves managing order administration for Bulk & PGG customers across Singapore, Indonesia, and Malaysia.

Skills & Requirements

Must-have

  • Manage orders for Bulk & PGG customers
  • Handle telephone calls and email enquiries
  • Monitor empty return from PGG customers
  • Process billing blocks and open sale orders
  • Ensure compliance with safety standards

Nice-to-have

  • Multiple languages speaking ability preferred
  • Strong relationship building skills
  • Experience with customer portals
  • Ability to troubleshoot inventory issues

Key Requirements

  • Diploma or degree in Business Administration
  • Minimum 2 years customer service experience
  • Good English communication skills
  • SAP system knowledge is an added advantage

Work Rights

Not specified

Tailored Resume

Cover Letter