Service Manager

atWork Australia

Bracken Ridge, NSW, Australia
Not specified; quarterly performance incentives av...
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Experience managing teams or multiple sites
Strong leadership capability in coaching
Commercial acumen managing budgets
** atWork Australia is seeking a Service Manager in Bracken Ridge, NSW, to lead and develop teams of Job Coaches and InWork Support Coaches, focusing on supporting individuals with disabilities and other barriers to employment. The role emphasizes performance management, compliance, and community engagement, all while fostering a values-driven culture. **

Job Summary

  • The role involves leading Job Coaches and InWork Support Coaches across multiple sites to achieve sustainable employment outcomes for people living with disability or injury.
  • Candidates must ensure full contractual compliance with Employment Services requirements including audits, quality standards, and documentation while managing financial performance.
  • Benefits include 12 weeks paid parental leave, quarterly performance incentives, salary packaging, and access to a Fitness Passport.

Matching Summary

Match Score: 75

** atWork Australia is seeking a Service Manager in Bracken Ridge, NSW, to lead and develop teams of Job Coaches and InWork Support Coaches, focusing on supporting individuals with disabilities and other barriers to employment. The role emphasizes performance management, compliance, and community engagement, all while fostering a values-driven culture. **

Salary

Not specified; Quarterly performance incentives available; Salary packaging available

Skills & Requirements

Must-have

  • Experience managing teams or multiple sites
  • Strong leadership capability in coaching
  • Commercial acumen managing budgets
  • Stakeholder engagement with Services Australia
  • Ability to work to KPIs

Nice-to-have

  • Genuine belief in connecting people and business
  • Employment Services experience highly regarded
  • Values-driven culture promotion
  • Continuous improvement mindset

Key Requirements

  • Australian Citizen or Permanent Resident status required
  • Current driver's licence and reliable vehicle required
  • Experience managing teams or multiple sites preferred

Work Rights

Must be Australian Citizen or Permanent Resident at time of application

Tailored Resume

Cover Letter