Tos Support Analyst

A.P. Moller - Maersk

Buenos Aires, Argentina
Navis n4 and xps tos knowledge
System administration basics
Advanced incident resolution
Provide L3 support for Navis N4 and XPS platforms, securing high availability and performance of global terminal operations

Job Summary

  • Provide L3 support for Navis N4 and XPS platforms, securing high availability and performance of global terminal operations.
  • Investigate, diagnose and resolve complex incidents (application, database, integration, and infrastructure level) and perform root cause analysis.
  • Contribute to implementation projects, TOS migrations, and cybersecurity initiatives related to terminal platforms.

Matching Summary

Provide L3 support for Navis N4 and XPS platforms, securing high availability and performance of global terminal operations.

Skills & Requirements

Must-have

  • Navis N4 and XPS TOS knowledge
  • System administration basics
  • Advanced incident resolution
  • ITIL processes
  • English communication skills

Nice-to-have

  • Database and log analysis
  • Monitoring tools experience
  • Integration technologies exposure
  • Scripting and automation skills
  • Cybersecurity project experience
  • Containerized/cloud environments
  • Terminal operations background

Key Requirements

  • Knowledge of TOS NAVIS N4 and XPS
  • Hands-on Navis N4 and XPS experience
  • System administration basics
  • Strong problem-solving skills
  • Excellent English communication
  • Knowledge of ITSM/ITIL processes

Work Rights

Not specified

Tailored Resume

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