Client Service Representative

Banfield Pet Hospital

Warwick, RI, US
Base: $16.16 - $20.66 hourly; bonus/equity: not sp...
Not specified (assumed in-office based on job nature)
Customer service skills
Multi-tasking ability
Computer proficiency
Banfield Pet Hospital is seeking a Client Service Representative in Warwick, RI, responsible for enhancing the client experience by driving client flow, educating clients about services, and coordinating care for pets. The role requires strong communication and customer service skills, as well as the ability to manage multiple tasks in a fast-paced environment

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including medical, dental, vision insurance, retirement plans, and three free Optimum Wellness Plans for their own pets.
  • The role requires managing finances, educating clients on preventative care, and ensuring exceptional service in a fast-paced environment.

Matching Summary

Match Score: 85

Banfield Pet Hospital is seeking a Client Service Representative in Warwick, RI, responsible for enhancing the client experience by driving client flow, educating clients about services, and coordinating care for pets. The role requires strong communication and customer service skills, as well as the ability to manage multiple tasks in a fast-paced environment.

Salary

Base: $16.16 - $20.66 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), paid time off, pet wellness plans

Skills & Requirements

Must-have

  • Customer service skills
  • Multi-tasking ability
  • Computer proficiency
  • Mathematical ability
  • Communication skills
  • Ability to work weekends

Nice-to-have

  • Veterinary background preferred
  • Medical terminology training
  • Initiative and problem solving
  • Stress tolerance
  • Pet handling confidence

Key Requirements

  • High School Diploma or equivalent
  • One year related experience required
  • Must be at least 18 years old for radiography duties

Work Rights

Not specified

Tailored Resume

Cover Letter