As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As Concierge for the Rhodes Shopping Centre Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
You’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Excellent communication skills
Manage customer expectations
Professional demeanour
In-branch technology demonstration
Nice-to-have
Building personal connections
Enhancing customer experience
Financial wellbeing focus
Approachable and professional
Key Requirements
Proven track record of delivering exceptional Customer Service
Ideally in Financial Services, Retail or Hospitality
Ability to manage customer expectations
Genuine interest in building a career with CommBank