$35.47 - 48.82 hourly; not specified; not specifie...
On-site
Non-clinical care coordination
Referral and authorization processing
Service navigation for patients
The ICM Social Work Coordinator supports Intensive Case Management (ICM) Social Workers and Nurses by providing non-clinical care coordination, referral and authorization processing, and service navigation for patients with moderate to high psychosocial and behavioral health needs
Job Summary
The ICM Social Work Coordinator supports Intensive Case Management (ICM) Social Workers and Nurses by providing non-clinical care coordination, referral and authorization processing, and service navigation for patients with moderate to high psychosocial and behavioral health needs.
Key responsibilities include coordinating and processing urgent, routine, pre-service, and retro authorization requests, preparing and managing referrals, and providing non-clinical care coordination across various care settings.
The role requires coordinating transitions of care, collaborating with healthcare teams and external programs, and maintaining accurate documentation within electronic medical record and referral systems.
Matching Summary
The ICM Social Work Coordinator supports Intensive Case Management (ICM) Social Workers and Nurses by providing non-clinical care coordination, referral and authorization processing, and service navigation for patients with moderate to high psychosocial and behavioral health needs.
Salary
$35.47 - 48.82 Hourly; Not specified; Not specified
Skills & Requirements
Must-have
Non-clinical care coordination
Referral and authorization processing
Service navigation for patients
Timely access to services
Prevent unnecessary ED visits
Coordinate transitions of care
Nice-to-have
Support quality improvement
Data collection and program operations
Key Requirements
High school diploma, GED or equivalent
Experience processing Inpatient and ambulatory Managed Care referrals
Proficient computer skills including Microsoft Excel and Word
Ability to communicate clearly and succinctly
Minimum of 2 years’ experience in Managed Care Case Management