Customer Education Specialist

Sedna

Copenhagen, Denmark
Hybrid
Background in maritime shipping or logistics
Confidence presenting to customer audiences
Willingness to travel internationally 30% of time
Sedna is seeking a Customer Education Specialist in Copenhagen, Denmark, to deliver structured onboarding and training experiences to customers using predefined curricula. The ideal candidate should have a background in maritime or logistics, strong communication skills, and a willingness to travel for training

Job Summary

  • The role focuses on delivering consistent, high-quality onboarding and training experiences to customers globally using Sedna's AI-powered platform.
  • Candidates must be comfortable traveling internationally approximately 30% of the time to conduct onsite and virtual training sessions independently.
  • This position supports the mission of transforming global trade by ensuring customers achieve early adoption and time-to-value through structured education.

Matching Summary

Match Score: 85

Sedna is seeking a Customer Education Specialist in Copenhagen, Denmark, to deliver structured onboarding and training experiences to customers using predefined curricula. The ideal candidate should have a background in maritime or logistics, strong communication skills, and a willingness to travel for training.

Skills & Requirements

Must-have

  • Background in maritime shipping or logistics
  • Confidence presenting to customer audiences
  • Willingness to travel internationally 30% of time
  • Ability to follow structured processes and agendas

Nice-to-have

  • Prior customer-facing experience in onboarding or support
  • Exposure to SaaS products or operational software
  • Experience working across different cultures or regions

Key Requirements

  • Education or background in maritime, shipping, logistics, or port operations
  • Legal right to travel internationally and meet visa requirements
  • Strong written and verbal communication skills

Work Rights

Must have legal right to travel internationally

Tailored Resume

Cover Letter