Claims Account Relationship Manager - Carm (emea)

American International Group

EMEA
Claims account relationship management
Client and broker relationship management
Multinational claims services
To service the needs of AIG’s most strategic major clients and their broker partners with regards to claims issues

Job Summary

  • To service the needs of AIG’s most strategic major clients and their broker partners with regards to claims issues.
  • Deliver claims capabilities and services to all assigned clients to assist in the retention of existing business.
  • At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Matching Summary

To service the needs of AIG’s most strategic major clients and their broker partners with regards to claims issues.

Skills & Requirements

Must-have

  • Claims account relationship management
  • Client and broker relationship management
  • Multinational claims services
  • Claims issue resolution
  • Claims bulletins and protocols

Nice-to-have

  • Stakeholder feedback loop
  • Customer satisfaction trends
  • Cross-sell opportunities
  • Process improvement identification
  • Data query handling

Key Requirements

  • Broad experience in Claims departments
  • Fluent in English
  • Ability to develop and maintain relationships
  • Negotiating skills
  • Presentation and communication skills
  • Travel around the EMEA region

Work Rights

Not specified

Tailored Resume

Cover Letter