It Service Delivery Manager

Hitachi Energy

Alamo, Tennessee, United States of America
Fully remote
It service delivery for factory sites
Onsite it infrastructure and applications support
It demand intake and prioritization
You’ll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations

Job Summary

  • You’ll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.
  • In this highly visible role, you’ll guide end‑to‑end IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals.
  • This is a full‑time, onsite role based at the factory you’re assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operations.

Matching Summary

You’ll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.

Skills & Requirements

Must-have

  • IT service delivery for factory sites
  • Onsite IT infrastructure and applications support
  • IT demand intake and prioritization
  • Coordinate IT vendors and global teams
  • Manage site IT budget and costs

Nice-to-have

  • Trusted IT partner for site leadership
  • Shaping digital solutions for factory operations
  • Continuous improvement of service performance
  • Lead and develop local IT professionals

Key Requirements

  • Bachelor’s degree in Computer Science, Engineering, or equivalent
  • 5+ years of experience in Information Technology
  • 2+ years in an IT leadership or management role
  • Experience supporting manufacturing or industrial environments
  • Project management experience for complex initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter