Partner Services Advisor

SHI International Corp

Multiple Locations
Base: $50,000 - $75,000; bonus/equity: $75,000 - $...
**
Front-line support on presales service desk
Qualify service requests
Oversee creation of statements of work (sows)
** SHI International Corp is seeking a Partner Services Advisor to provide front-line support on the Presales Service Desk, manage service requests, and oversee the creation of Statements of Work (SOWs). The ideal candidate should have 2-4 years of sales or sales support experience, and the role offers competitive benefits and a focus on professional growth. **

Job Summary

  • The Services Advisor acts as front-line support on the Presales Service Desk, qualifying service requests and overseeing the creation of Statements of Work (SOWs) to ensure alignment with customer requirements.
  • This role involves managing documentation throughout the sales cycle, facilitating transitions to the service delivery team, maintaining a pipeline of service opportunities, and building strategic relationships with clients to deliver a world-class customer experience.
  • SHI International Corp. has grown every year since 1989 and is a $16 billion global provider of IT solutions and services, serving over 17,000 organizations worldwide.

Matching Summary

Match Score: 75

** SHI International Corp is seeking a Partner Services Advisor to provide front-line support on the Presales Service Desk, manage service requests, and oversee the creation of Statements of Work (SOWs). The ideal candidate should have 2-4 years of sales or sales support experience, and the role offers competitive benefits and a focus on professional growth. **

Salary

Base: $50,000 - $75,000; Bonus/Equity: $75,000 - $100,000 OTE; Benefits: Medical, vision, dental, 401K, flexible spending

Skills & Requirements

Must-have

  • Front-line support on Presales Service Desk
  • Qualify service requests
  • Oversee creation of Statements of Work (SOWs)
  • Manage documentation throughout sales cycle
  • Facilitate transitions to service delivery team
  • Maintain pipeline of service opportunities
  • Build strategic client relationships

Nice-to-have

  • Commitment to diversity
  • Continuous professional growth
  • Health, wellness, and financial benefits
  • World-class facilities and technology

Key Requirements

  • 2-4 years of experience in sales or sales support
  • Bachelor's Degree or relevant work experience
  • Ability to travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter