It Support Engineer I, Operations Technology Solutions (ots)

Amazon

Au
On-site
First level technical it support
Troubleshooting pcs and handheld devices
Managing multiple customer requests
Our IT Support Engineer in Amazon's Operations teams take care of the various IT systems at the heart of our operational sites

Job Summary

  • Our IT Support Engineer in Amazon's Operations teams take care of the various IT systems at the heart of our operational sites.
  • You’ll work with the latest technology in an environment that encourages mentorship and career growth opportunities.
  • Flexibility is a must for this role as the site operates across 7 days during the day and night.

Matching Summary

Our IT Support Engineer in Amazon's Operations teams take care of the various IT systems at the heart of our operational sites.

Skills & Requirements

Must-have

  • First level technical IT support
  • Troubleshooting PCs and handheld devices
  • Managing multiple customer requests
  • Return Merchandise Authorization process
  • Flexibility for day and night shifts

Nice-to-have

  • Mentorship and career growth opportunities
  • Learning new technologies
  • Working alongside remote support teams

Key Requirements

  • Ability to support multiple buildings
  • Experience with IT equipment allocation and maintenance
  • Must be flexible to work day and night shifts

Work Rights

Not specified

Tailored Resume

Cover Letter