Customer Service Account Supervisor

ABM

Portland, OR, United States
$26.50ph; not specified; abm offers a comprehensiv...
Supervise daily operations
Monitor employee clock in/out
Manage attendance reports
Responsible for supervising customer service agents as well as assisting airline passengers at the Airport requiring assistance other than transportation

Job Summary

  • Responsible for supervising customer service agents as well as assisting airline passengers at the Airport requiring assistance other than transportation.
  • ABM offers a comprehensive benefits package.
  • Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including successful completion of a background check and ten-year work history.

Matching Summary

Responsible for supervising customer service agents as well as assisting airline passengers at the Airport requiring assistance other than transportation.

Salary

$26.50/HR; Not specified; ABM offers a comprehensive benefits package

Skills & Requirements

Must-have

  • Supervise daily operations
  • Monitor employee clock in/out
  • Manage attendance reports
  • Communicate during shift changes
  • Act as liaison at information booth
  • Greet international passengers

Nice-to-have

  • High stress environment adaptability
  • Compliance with company policies
  • Excellent communication skills

Key Requirements

  • High school diploma or GED
  • 1-year customer service experience
  • 1-year supervisor experience
  • Basic computer skills
  • Ability to use hand held devices

Work Rights

Must meet airport SIDA badge requirements

Tailored Resume

Cover Letter