Field Service Engineer - Vic & Tas

Roche

Victoria, Australia
Core lab instruments
Molecular diagnostics
Tissue diagnostics
As a Field Service Engineer, you are required to: Actively involved with the local account management teams and participate in regular team meetings to capture and report all field activities, including labor and travel, via the CRM system

Job Summary

  • As a Field Service Engineer, you are required to: Actively involved with the local account management teams and participate in regular team meetings to capture and report all field activities, including labor and travel, via the CRM system.
  • Perform preventative maintenance in a timely manner as per manufacturer guidelines and escalate any overdue maintenance or ongoing instrument issues to the Regional Engineering Manager.
  • Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently.

Matching Summary

As a Field Service Engineer, you are required to: Actively involved with the local account management teams and participate in regular team meetings to capture and report all field activities, including labor and travel, via the CRM system.

Skills & Requirements

Must-have

  • Core Lab Instruments
  • Molecular Diagnostics
  • Tissue Diagnostics
  • Sequencing
  • CRM system
  • spare parts management
  • safety, health, and environmental policies

Nice-to-have

  • customer empathy
  • data connectivity troubleshooting
  • collaborative culture
  • high-performance culture
  • explore new possibilities

Key Requirements

  • Tertiary degree in Electrical/Electronics or equivalent
  • Field engineering / customer services experience
  • Medical Devices industry experience
  • Valid driver’s license
  • Full eligibility to live and work in Australia

Work Rights

Full eligibility to live and work in Australia

Tailored Resume

Cover Letter