Senior Technical Account Manager (emea Shift)

Workday

Pune, India
Not specified; not specified; not specified
7+ years erp or saas experience
Workday, oracle, sap implementation
Emea shift hours availability
The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform

Job Summary

  • The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform.
  • Candidates must possess deep technical acumen in Workday products like HCM, Payroll, and Financials to navigate complex customer challenges.
  • The position requires working EMEA shift hours from the Pune office with occasional travel to support global operations.

Matching Summary

The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 7+ years ERP or SaaS experience
  • Workday, Oracle, SAP implementation
  • EMEA shift hours availability
  • C-level stakeholder engagement
  • Incident and escalation management

Nice-to-have

  • Strong project management skills
  • Curious minds and courageous collaborators
  • Ability to drive customer self-sufficiency
  • Experience with HCM and Financials modules
  • Willingness to travel up to 25%

Key Requirements

  • BS or MS in Technical Degree
  • 7+ years product support or consulting
  • 5+ years managing Workday/Oracle/SAP projects
  • Relocation to Pune required
  • Must work EMEA shift hours

Work Rights

Must be willing to relocate to Pune

Tailored Resume

Cover Letter