As a Customer Service Representative (CSR) Applied Parts, you will lead the team in receiving and processing highly complex customer orders, inquiries, and complaints related to technical products and services
Job Summary
As a Customer Service Representative (CSR) Applied Parts, you will lead the team in receiving and processing highly complex customer orders, inquiries, and complaints related to technical products and services.
You will proactively maintain relationships with key customers and sales staff, ensuring exceptional service across multiple product markets.
Johnson Controls offers a comprehensive benefits package, opportunities for professional growth and development, and a supportive and inclusive work environment.
Matching Summary
As a Customer Service Representative (CSR) Applied Parts, you will lead the team in receiving and processing highly complex customer orders, inquiries, and complaints related to technical products and services.
Skills & Requirements
Must-have
technical product support
customer order processing
relationship management
MS Office proficiency
Nice-to-have
additional language knowledge
customer-oriented approach
Key Requirements
University degree or equivalent experience
Minimum 1 year experience for graduates
Minimum 6 years experience for 2-year degree holders