Manager, Partner Integration Success

USTA National Tennis Center Incorporated

Orlando, FL, US
Base: $68,000 - $72,000; bonus/equity: not specifi...
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3-5 years partner or customer success experience
Api integration and data sharing knowledge
Project management and crm proficiency
** The USTA National Tennis Center is seeking a Manager of Partner Integration Success to oversee the onboarding and ongoing support of technology partners in a hybrid role based in Orlando, FL. The ideal candidate will have 3-5 years of experience in partner or customer success, technical account management, or project management, with a strong emphasis on technical skills and organizational abilities. **

Job Summary

  • This role serves as the post-sales liaison ensuring technology partners are seamlessly onboarded and derive maximum value from the USTA Connect program.
  • The successful candidate will bridge the gap between contractual promises, technical implementation, and long-term data health through end-to-end partner lifecycle management.
  • The position offers a comprehensive benefits package including medical, dental, vision, 401(k) matching up to 6.5%, and up to $7,000 in annual tuition reimbursement.

Matching Summary

Match Score: 75

** The USTA National Tennis Center is seeking a Manager of Partner Integration Success to oversee the onboarding and ongoing support of technology partners in a hybrid role based in Orlando, FL. The ideal candidate will have 3-5 years of experience in partner or customer success, technical account management, or project management, with a strong emphasis on technical skills and organizational abilities. **

Salary

Base: $68,000 - $72,000; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, tuition reimbursement

Skills & Requirements

Must-have

  • 3-5 years Partner or Customer Success experience
  • API integration and data sharing knowledge
  • Project management and CRM proficiency
  • Stakeholder management with executives

Nice-to-have

  • Tennis or Sports Tech industry experience
  • Experience with Tableau dashboards
  • Strong synthesis of market intelligence reports

Key Requirements

  • Bachelor's degree in communications, business, IT, engineering, or related field
  • 3-5 years of relevant experience in Partner Success or Technical Account Management

Work Rights

Not specified

Tailored Resume

Cover Letter