Tele Caller - Associate- Lending Collections

Paytm

Mumbai, Maharashtra, India
On-site
1+ year collections experience
Excellent communication skills
Strong negotiation abilities
The role serves as a liaison between creditors and consumers to identify overdue payments and develop repayment plans

Job Summary

  • The role serves as a liaison between creditors and consumers to identify overdue payments and develop repayment plans.
  • Candidates must ensure strict adherence to legal guidelines for collection agencies while monitoring for fraudulent practices.
  • The position requires achieving specific collection targets for assigned branches and products within a high-performance environment.

Matching Summary

The role serves as a liaison between creditors and consumers to identify overdue payments and develop repayment plans.

Skills & Requirements

Must-have

  • 1+ year collections experience
  • Excellent communication skills
  • Strong negotiation abilities
  • Legal compliance adherence
  • Computer working knowledge

Nice-to-have

  • High performance environment bias
  • Leadership and relationship skills
  • Growth mindset and experimentation
  • Achievement orientation demonstrated
  • Continuous improvement willingness

Key Requirements

  • Graduation degree required
  • More than 1 year relevant experience
  • Adherence to Code of Conduct

Work Rights

Not specified

Tailored Resume

Cover Letter