Apple Technical Advisor (graduate / Early In Career)

Cisco UK

Feltham, United Kingdom
Hybrid
Macos and ios device support
Chat and phone support
Troubleshooting technical issues
You’ll be part of a collaborative team of Apple Technical Advisors supporting Cisco employees around the world

Job Summary

  • You’ll be part of a collaborative team of Apple Technical Advisors supporting Cisco employees around the world.
  • As an Apple Technical Advisor, you’ll be a friendly and professional first point of contact, helping users resolve everyday technical issues on macOS and iOS devices.
  • You’ll receive training and ongoing support to help you succeed in the role.

Matching Summary

You’ll be part of a collaborative team of Apple Technical Advisors supporting Cisco employees around the world.

Skills & Requirements

Must-have

  • macOS and iOS device support
  • chat and phone support
  • troubleshooting technical issues
  • documenting support interactions

Nice-to-have

  • curious and people-focused
  • eager to build a career
  • positive advocate for Apple
  • willingness to learn new technologies

Key Requirements

  • entry-level technical support experience
  • familiarity with macOS/iOS devices
  • good written and verbal communication
  • ability to manage multiple tasks

Work Rights

Not specified

Tailored Resume

Cover Letter