Not specified (assumed in-office due to the nature of the role).
Lead full bill adjustment process
Manage customer liaison officers
Review and validate documents
This job posting seeks a qualified individual to lead bill adjustment operations and manage customer liaison officers in a healthcare billing environment. Candidates should possess strong leadership, communication skills, and a customer-centric mindset, with at least six years of relevant experience
Job Summary
The role involves leading the full bill adjustment process to ensure accuracy and adherence to timelines.
Candidates will manage and coach customer liaison officers to handle walk-in enquiries and reply within service standards.
The position requires identifying process gaps and collaborating with internal teams to ensure compliance with billing policies.
Matching Summary
Match Score: 85
This job posting seeks a qualified individual to lead bill adjustment operations and manage customer liaison officers in a healthcare billing environment. Candidates should possess strong leadership, communication skills, and a customer-centric mindset, with at least six years of relevant experience.