Digital Consultant

Caterpillar Inc.

Dallas, TX, US
Base: $112,710.00 - $169,060.00; bonus/equity: inc...
Digital product deployment
Customer lifecycle management
Dealer collaboration
Partners and collaborates with dealers to drive deployment of the Rental & Used suite of digital tools and platforms, focusing on delivering customer and business value defined in a variety of ways – typically in the form of increased registered users, user engagement/utilization, online leads, attributable sales – the full customer lifecycle

Job Summary

  • Partners and collaborates with dealers to drive deployment of the Rental & Used suite of digital tools and platforms, focusing on delivering customer and business value defined in a variety of ways – typically in the form of increased registered users, user engagement/utilization, online leads, attributable sales – the full customer lifecycle.
  • Creates and operationalizes training resources for dealers to drive better consistency across the dealer network.
  • Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees

Matching Summary

Partners and collaborates with dealers to drive deployment of the Rental & Used suite of digital tools and platforms, focusing on delivering customer and business value defined in a variety of ways – typically in the form of increased registered users, user engagement/utilization, online leads, attributable sales – the full customer lifecycle.

Salary

Base: $112,710.00 - $169,060.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, and vision benefits, Paid time off, 401(k) savings plans, HSA, FSAs, Health Lifestyle Programs, Employee Assistance Program, Voluntary Benefits and Employee Discounts, Career Development, Disability benefits, Life Insurance, Parental leave, Adoption benefits, Tuition Reimbursement

Skills & Requirements

Must-have

  • digital product deployment
  • customer lifecycle management
  • dealer collaboration
  • digital capabilities assessment
  • training resource creation
  • competitive digital landscape analysis

Nice-to-have

  • influence without authority
  • strong communication skills
  • customer understanding
  • lead process improvement
  • digital marketing experience

Key Requirements

  • Effectiveness Measurement
  • Products and Services knowledge
  • Relationship Management
  • Software Product Training
  • Experience in the rental and/or used equipment industry
  • Analytics and KPI acumen
  • Proficiency speaking and writing Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter