Seasonal Pool Access Agent

Four Seasons Hotels Ltd

Westlake Village, California, US
Base: $23.07; bonus/equity: not specified; benefit...
Uphold guest access policies
Provide welcoming guest experience
Maintain guest confidentiality
This role involves ensuring pool access policies are followed while maintaining a warm and welcoming environment for all guests

Job Summary

  • This role involves ensuring pool access policies are followed while maintaining a warm and welcoming environment for all guests.
  • The ideal candidate has a background in security and is confident, friendly, and professional.
  • Four Seasons is powered by our people and believes in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Matching Summary

This role involves ensuring pool access policies are followed while maintaining a warm and welcoming environment for all guests.

Salary

Base: $23.07; Bonus/Equity: Not specified; Benefits: Company Match 401K Plan, Complimentary stays at Four Seasons Worldwide, Complimentary meals, Laundered Employee Uniform, Employee Assistance Program, Investment in your Wellbeing, Life Insurance, Complimentary on-site parking, Training programs, tuition reimbursement, Growth & Development opportunities

Skills & Requirements

Must-have

  • Uphold guest access policies
  • Provide welcoming guest experience
  • Maintain guest confidentiality
  • Use hotel computer systems

Nice-to-have

  • Positive and guest-focused team
  • Southern California escape
  • Redefine reinvigorating experiences

Key Requirements

  • High school education or equivalent
  • 1+ year customer service experience
  • 1+ year security role experience
  • Reading, writing and oral proficiency in English
  • Ability to speak clearly with guests without pool access
  • Ability to accurately read registration lists
  • Ability to multi-task under pressure
  • Legal United States work authorization

Work Rights

Must have legal US work authorization

Tailored Resume

Cover Letter