As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business to create an exceptional customer experience and operational excellence
Job Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business to create an exceptional customer experience and operational excellence.
You will lead and inspire a team of sales associates on the shop floor to achieve and surpass their goals while fostering a culture of passion and positivity.
Responsibilities include driving sales, managing cash handling and store operations, training team members, and promoting the brand's ethical values.
Matching Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business to create an exceptional customer experience and operational excellence.
Skills & Requirements
Must-have
Customer service and sales experience
Cash handling and store opening/closing
Supervisory experience with coaching
Fast-paced team environment
Flexible schedule including evenings and weekends
Nice-to-have
Consultation-based customer service
Sales metrics analysis
Skincare or cosmetics industry experience
Passion for natural beauty and ethical business
Fostering diversity, equity, inclusion, and belonging
Key Requirements
Minimum 1 year customer service and sales experience
Minimum 1 year cash handling and opening/closing procedures
Minimum 1 year supervisory experience with coaching and training
Problem-solving in customer service operations
Knowledge and passion for skincare and ethical business
Flexible availability including evenings, weekends, holidays