The Jr. Desktop Support Specialist is primarily responsible for the day-to-day deployment, support and problem resolution of end-user computing devices such as PC’s, Laptops and Tablets
Job Summary
The Jr. Desktop Support Specialist is primarily responsible for the day-to-day deployment, support and problem resolution of end-user computing devices such as PC’s, Laptops and Tablets.
This includes hardware and software provisioning, troubleshooting, and reporting.
AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer.
Matching Summary
The Jr. Desktop Support Specialist is primarily responsible for the day-to-day deployment, support and problem resolution of end-user computing devices such as PC’s, Laptops and Tablets.
Skills & Requirements
Must-have
PC, Laptop and Tablet support
OS, software, and hardware troubleshooting
Windows 10/11 and MacOS
Microsoft 365 suite knowledge
Customer service support skills
IT equipment logistics
Nice-to-have
Teamwork and tight deadlines
Atlassian products experience
MDM provisioning experience
Key Requirements
Fluent in English (written and spoken)
Knowledge of Microsoft 365
Knowledge of Windows 10/11 and MacOS
Excellent communication and problem-solving skills