Gbs Customer Service Tel Rep-7

Ibstock

Strong customer service skills
Excellent listening skills
Fast-paced environment management
This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions

Job Summary

  • This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions.
  • The role requires meeting or exceeding Key Performance Indicator metrics such as Customer Survey Scores and Adherence to Schedule.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions.

Skills & Requirements

Must-have

  • Strong customer service skills
  • Excellent listening skills
  • Fast-paced environment management

Nice-to-have

  • Ability to manage multiple tasks
  • High attention to detail
  • Ideas for process improvement

Key Requirements

  • English proficiency required
  • Customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter