Customer Success Assurances

LegalPlace

Montpellier, France
Base: 28,000€ brut/an fixe; bonus/equity: not spec...
Hybrid (on-site with up to 2 days remote work per week)
Insurance contract management
Client complaint resolution
Salesforce data entry
LegalPlace is seeking a Customer Success Assurances professional in Montpellier, France, to enhance client relationships and ensure satisfaction with their insurance products. The role involves daily client interaction, handling sensitive situations, and contributing to continuous improvement in customer experience

Job Summary

  • The role involves managing daily client interactions regarding insurance contracts via phone and email.
  • Employees are responsible for handling sensitive situations such as claims disputes and coordinating with internal legal teams.
  • The position offers a fixed annual salary of 28,000€ along with benefits including a Swile card and Gymlib subscription.

Matching Summary

Match Score: 85

LegalPlace is seeking a Customer Success Assurances professional in Montpellier, France, to enhance client relationships and ensure satisfaction with their insurance products. The role involves daily client interaction, handling sensitive situations, and contributing to continuous improvement in customer experience.

Salary

Base: 28,000€ brut/an fixe; Bonus/Equity: Not specified; Benefits: Carte Swile, Abonnement Gymlib, Mutuelle Alan, Télétravail jusqu'à 2 jours/semaine

Skills & Requirements

Must-have

  • Insurance contract management
  • Client complaint resolution
  • Salesforce data entry
  • Clear pedagogical communication

Nice-to-have

  • Strong sense of customer service
  • Autonomous initiative taking
  • Positive professional posture
  • Continuous improvement mindset

Key Requirements

  • Experience in customer service or claims handling
  • Strong organizational and prioritization skills

Work Rights

Not specified

Tailored Resume

Cover Letter