Front Desk Agent

Four Seasons Hotels Ltd

Napa Valley, US
Hourly: $26.68; competitive salary & benefits; not...
On-site
Guest check-in and check-out
Handling guest inquiries and requests
Managing financial transactions
Four Seasons Hotels Ltd is seeking a Front Desk Agent for their Napa Valley location. The ideal candidate should have prior front desk experience in a luxury hotel setting and possess strong customer service skills to enhance guest experiences

Job Summary

  • The Front Desk Agent welcomes and registers hotel guests while following Benchmark Standards and establishing method of payment.
  • Agents will assess each guests’ needs and requests and add personal touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
  • Four Seasons offers competitive salary and benefits including medical, dental, parental leave, training, complimentary accommodation, and employee meals.

Matching Summary

Match Score: 85

Four Seasons Hotels Ltd is seeking a Front Desk Agent for their Napa Valley location. The ideal candidate should have prior front desk experience in a luxury hotel setting and possess strong customer service skills to enhance guest experiences.

Salary

Hourly: $26.68; Competitive Salary & Benefits; Not specified

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handling guest inquiries and requests
  • Managing financial transactions
  • Operating computer systems
  • Professional and hospitable guest interactions

Nice-to-have

  • Knowledge of Napa Valley
  • Previous sales experience
  • Ability to handle difficult situations

Key Requirements

  • Previous front desk experience
  • Strong written and oral presentation skills
  • Ability to multi-task
  • Strong computer skills
  • Strong problem solving skills
  • Valid US work authorization

Work Rights

Must have valid US work authorization

Tailored Resume

Cover Letter