Bdc Administrator

Audi Fort Lauderdale

Fort Lauderdale, FL, United States
Base: $18–$20 hourly; bonus/equity: not specified;...
Onsite
Handle inbound and outbound service calls
Contact customers regarding recalls and reminders
Review dashboards for ai platform follow-up
Audi Fort Lauderdale is seeking a Service Business Development Center (BDC) Administrator to enhance customer service within their Service Department. The role requires strong organizational skills and a focus on delivering exceptional customer experiences in a fast-paced dealership environment

Job Summary

  • The role supports the Service Department at Audi Fort Lauderdale by managing inbound and outbound service communications.
  • Employees will handle critical tasks such as contacting customers about open recalls, service reminders, and no-shows while verifying insurance documents.
  • The position offers competitive pay between $18-$20 hourly along with full benefits including medical, dental, vision, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Audi Fort Lauderdale is seeking a Service Business Development Center (BDC) Administrator to enhance customer service within their Service Department. The role requires strong organizational skills and a focus on delivering exceptional customer experiences in a fast-paced dealership environment.

Salary

Base: $18–$20 Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays, PTO, 401(k)

Skills & Requirements

Must-have

  • Handle inbound and outbound service calls
  • Contact customers regarding recalls and reminders
  • Review dashboards for AI platform follow-up
  • Verify insurance and driver's licenses
  • Communicate with service advisors on payment status

Nice-to-have

  • Bilingual English Spanish skills preferred
  • Previous automotive service experience
  • Comfortable with computers and CRMs
  • Thrive in fast-paced environment
  • Detail-oriented customer focus

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug free workplace compliance required

Work Rights

Not specified

Tailored Resume

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