Customer Service Agents In Greek And English

Concentrix

Tirana, Albania
Fluent in greek and english languages
Minimum 30 wpm typing speed
Experience with crm tools and software
The role involves taking inbound contacts by phone, chat, or email to resolve customer issues and complaints

Job Summary

  • The role involves taking inbound contacts by phone, chat, or email to resolve customer issues and complaints.
  • Candidates must be able to stay focused and organized to handle customer requests in a timely manner while using CRM tools.
  • The position offers the opportunity to join a dynamic work environment with dedicated relax areas and flat hierarchy at Concentrix in Tirana.

Matching Summary

The role involves taking inbound contacts by phone, chat, or email to resolve customer issues and complaints.

Skills & Requirements

Must-have

  • Fluent in Greek and English languages
  • Minimum 30 WPM typing speed
  • Experience with CRM tools and software

Nice-to-have

  • Previous contact center experience
  • Ability to handle stressful situations
  • Strong problem-solving skills

Key Requirements

  • High School Diploma required
  • Fluency in both Greek and English languages

Work Rights

Not specified

Tailored Resume

Cover Letter