Front Desk Customer Service Officer

ENCOMPASSE

Singapore, Singapore
Excellent customer service skills
Facial recognition enrollment proficiency
Queue management and crowd control
The role involves delivering excellent service quality at service counters handling customer registrations and enquiries

Job Summary

  • The role involves delivering excellent service quality at service counters handling customer registrations and enquiries.
  • Responsibilities include registering visitors via facial recognition, managing queues, and maintaining accurate records according to PDPA requirements.
  • The position requires flexibility to change rosters and the ability to multitask efficiently in a fast-paced environment.

Matching Summary

Match Score: 85

The role involves delivering excellent service quality at service counters handling customer registrations and enquiries.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Facial recognition enrollment proficiency
  • Queue management and crowd control
  • PDPA compliance knowledge
  • Key management and accounting
  • Multitasking and fast-paced work
  • English communication proficiency

Nice-to-have

  • WSQ certification in customer service
  • Experience with VIP visitors
  • Digitisation exercise participation
  • Quick learner and adaptable
  • IT savvy with common software

Key Requirements

  • Good command of English written and spoken
  • IT savvy and familiar with common software
  • WSQ certification in customer service (advantage)

Work Rights

Not specified

Tailored Resume

Cover Letter