Technology Support Ops-eng I (3-4 Hands Experience With Linux, Zabbix, Splunk, Servicenow)

Fair Isaac

**
3-4 years technology support experience
Proficiency in linux operating systems
Experience with zabbix or splunk monitoring
** FICO is seeking a Technology Support Ops Engineer with 3-4 years of experience in technology support, specializing in Linux, monitoring tools like Zabbix and Splunk, and ServiceNow for ticketing. The role involves providing first-level support for IT infrastructure and requires strong problem-solving skills in a 24/7 operational environment. **

Job Summary

  • Join FICO's dynamic GTS operations team to provide first-level support for global IT infrastructure.
  • The role involves resolving incidents, performing scheduled tasks, and prioritizing tickets within agreed SLAs.
  • FICO offers a competitive compensation package, an inclusive culture, and opportunities for professional development in big data analytics.

Matching Summary

Match Score: 75

** FICO is seeking a Technology Support Ops Engineer with 3-4 years of experience in technology support, specializing in Linux, monitoring tools like Zabbix and Splunk, and ServiceNow for ticketing. The role involves providing first-level support for IT infrastructure and requires strong problem-solving skills in a 24/7 operational environment. **

Skills & Requirements

Must-have

  • 3-4 years technology support experience
  • Proficiency in Linux operating systems
  • Experience with Zabbix or Splunk monitoring
  • Proficient in ServiceNow ticketing tool

Nice-to-have

  • Knowledge of Cloud computing AWS Platform
  • Basic knowledge of scripting languages
  • RHCSA or RHCE certification preferred
  • Excellent verbal and written communication skills

Key Requirements

  • Diploma or university degree in Computer Science or Engineering
  • Open to working in a 24x7 environment with rotating shifts
  • ITIL certifications are desirable

Work Rights

Not specified

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