Customer Banking Specialist - Sylvania

CommBank

Sylvania, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a part-time Customer Banking Specialist for their Sylvania branch, where the candidate will engage with customers to support their banking needs. The role requires exceptional customer service skills, an understanding of financial products, and a commitment to enhancing customer wellbeing. **

Job Summary

  • As the Customer Banking Specialist in our Sylvania Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for their Sylvania branch, where the candidate will engage with customers to support their banking needs. The role requires exceptional customer service skills, an understanding of financial products, and a commitment to enhancing customer wellbeing. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in building a career
  • Support for Indigenous Peoples
  • Positive impact on customers' lives

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter